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Service Delivery Manager

Peterson Technology Partners
Enon, OH
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Job Details Responsibilities: - Maintain high performance levels for ...
Details
Summary
About the job:
service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery - Developing a deep understanding of ongoing and new projects to gain insights into the scope of service delivery - Take accountability for service delivery...
Location:
Enon, OH
Job Type:
Full-Time
Contract
Occupation:
First-Line Supervisors of Office and Administrative Support Workers
Career Level / Education:
High school diploma or equivalent
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
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Detailed Job Information

Senior Network Engineer

Peterson Technology Partners
Enon, OH
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Job Details Requirement Description: Our Client is seeking a Network ...
Details
Summary
About the job:
Engineer who is comfortable working in a challenging and diverse environment to assist with the installation, configuration and management of our network infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self-motivated and have excellent analytical, organizational and communication skills. They must be a strong team player able to collaborate with others. A CCNP or higher certification is preferred. Key Responsibilities...
Location:
Enon, OH
Job Type:
Full-Time
Contract
Occupation:
Network and Computer Systems Administrators
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
Cisco Certified Network Professional
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Network Engineer

Peterson Technology Partners
Enon, OH
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Job Summary This role will provide overall engineering and architecture ...
Details
Summary
About the job:
support to the project team serving as the technical expert supporting capital projects. This role will be accountable for defining the requirements, principles and models that guide technology decisions and solution patterns for new and integration Architecture. This role will also be responsible for proactively identifying opportunities, conducting technical and solution assessments, cost/benefit evaluations, performance/functionality verification and help broker other IT services. Key Responsibilities & Duties -...
Location:
Enon, OH
Job Type:
Full-Time
Contract
Occupation:
Network and Computer Systems Administrators
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
Certifications / Licenses:
N/A
Workkeys
Applied Math
5
Graphic Literacy
4
Workplace Documents
5
apply
Detailed Job Information

Technical Support Specialist

Peterson Technology Partners
Cincinnati, OH
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Primary Responsibilities: - Deploys, maintains, troubleshoots and repairs a ...
Details
Summary
About the job:
variety of customer hardware and software - Completes routine tasks related to projects and technical requests - Provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio - Works as directed by their supervisor. - Provides excellent customer service to all levels of employees including customers, peers, and leadership - Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. Leads by example. - Communicates in a...
Location:
Cincinnati, OH
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
Certifications / Licenses:
HP Certifications
Workkeys
Applied Math
4
Graphic Literacy
4
Workplace Documents
4
apply
Detailed Job Information
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State: OH
Company Name: Peterson Technology Partners
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