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Service Desk Support Technician

Pomeroy
Portland, OR
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Job Description Primary Job Duties and Responsibilities (Essential Job ...
Details
Summary
About the job:
Function) Focused on intensive phone-based support, this position is integral to handling end-users' inquiries and resolving technology-related issues in a dynamic service desk setting. Duties include: - Incident recognition, research, isolation, and comprehensive follow-up for level 1 and level 2 issues. - Utilizing incident management databases and IT Remedy systems effectively. - Supporting a broad range of endpoint devices within the client's network and recommending system modifications/configurations to reduce user...
Location:
Portland, OR
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Associate's degree
Salary:
Middle Income Jobs ($30K-$49K)
Certifications / Licenses:
N/A
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Salary: Middle Income Jobs ($30K-$49K)
Company Name: Pomeroy Corp
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